{"id":14,"date":"2025-08-01T08:45:30","date_gmt":"2025-08-01T08:45:30","guid":{"rendered":"https:\/\/ozrit.live\/officesaheli\/?page_id=14"},"modified":"2025-08-01T11:22:59","modified_gmt":"2025-08-01T11:22:59","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/ozrit.live\/officesaheli\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53eb121 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53eb121\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f5b631\" data-id=\"1f5b631\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6d6050 elementor-widget elementor-widget-text-editor\" data-id=\"f6d6050\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"157\" data-end=\"208\"><span style=\"color: #000000;\"><strong>Return, Refund &amp; Exchange Policy \u2013 OFFICE SAHELI<\/strong><\/span><\/h4>\n<p data-start=\"210\" data-end=\"230\"><span style=\"color: #000000;\"><strong>1. Return Policy<\/strong><\/span><\/p>\n<p data-start=\"232\" data-end=\"326\"><span style=\"color: #000000;\"><strong data-start=\"232\" data-end=\"248\">Eligibility:<\/strong><\/span><br data-start=\"248\" data-end=\"251\" \/><span style=\"color: #000000;\">Returns are accepted within\u00a0<strong data-start=\"279\" data-end=\"301\">7\u201310 business days<\/strong>\u00a0of receiving your order.<\/span><\/p>\n<p data-start=\"328\" data-end=\"431\"><span style=\"color: #000000;\"><strong data-start=\"328\" data-end=\"342\">Condition:<\/strong><\/span><br data-start=\"342\" data-end=\"345\" \/><span style=\"color: #000000;\">Items must be\u00a0<strong data-start=\"359\" data-end=\"379\">unused, unwashed<\/strong>, and returned with\u00a0<strong data-start=\"399\" data-end=\"430\">original tags and packaging<\/strong>.<\/span><\/p>\n<p data-start=\"433\" data-end=\"458\"><span style=\"color: #000000;\"><strong data-start=\"433\" data-end=\"458\">Non-Returnable Items:<\/strong><\/span><\/p>\n<p data-start=\"461\" data-end=\"499\"><span style=\"color: #000000;\">Lingerie, innerwear, and accessories<\/span><\/p>\n<p data-start=\"502\" data-end=\"537\"><span style=\"color: #000000;\">Customized or discounted products<\/span><\/p>\n<p data-start=\"540\" data-end=\"586\"><span style=\"color: #000000;\">Products damaged due to customer mishandling<\/span><\/p>\n<p data-start=\"593\" data-end=\"614\"><span style=\"color: #000000;\"><strong>2. Return Process<\/strong><\/span><\/p>\n<p data-start=\"619\" data-end=\"730\"><span style=\"color: #000000;\"><strong data-start=\"619\" data-end=\"640\">Request a Return:<\/strong><\/span><br data-start=\"640\" data-end=\"643\" \/><span style=\"color: #000000;\">Email us at <strong>officesaheli@gmail.com<\/strong>\u00a0with your order details and reason for return.<\/span><\/p>\n<p data-start=\"735\" data-end=\"850\"><span style=\"color: #000000;\"><strong data-start=\"735\" data-end=\"757\">Approval &amp; Pickup:<\/strong><\/span><br data-start=\"757\" data-end=\"760\" \/><span style=\"color: #000000;\">Once approved, we will either arrange a pickup or request you to self-ship the product.<\/span><\/p>\n<p data-start=\"855\" data-end=\"939\"><span style=\"color: #000000;\"><strong data-start=\"855\" data-end=\"873\">Quality Check:<\/strong><\/span><br data-start=\"873\" data-end=\"876\" \/><span style=\"color: #000000;\">After receiving the returned item, our team will inspect it.<\/span><\/p>\n<p data-start=\"944\" data-end=\"1067\"><span style=\"color: #000000;\"><strong data-start=\"944\" data-end=\"975\">Approval &amp; Refund\/Exchange:<\/strong><\/span><br data-start=\"975\" data-end=\"978\" \/><span style=\"color: #000000;\">If approved, a\u00a0<strong data-start=\"996\" data-end=\"1018\">refund or exchange<\/strong>\u00a0will be processed within\u00a0<strong data-start=\"1044\" data-end=\"1066\">7\u201310 business days<\/strong>.<\/span><\/p>\n<p data-start=\"1074\" data-end=\"1094\"><span style=\"color: #000000;\"><strong>3. Refund Policy<\/strong><\/span><\/p>\n<p data-start=\"1098\" data-end=\"1222\"><span style=\"color: #000000;\"><strong data-start=\"1098\" data-end=\"1116\">Refund Method:<\/strong><\/span><br data-start=\"1116\" data-end=\"1119\" \/><span style=\"color: #000000;\">Refunds will be processed and credited within\u00a0<strong data-start=\"1167\" data-end=\"1189\">7\u201310 business days<\/strong>\u00a0to your original payment method.<\/span><\/p>\n<p data-start=\"1226\" data-end=\"1365\"><span style=\"color: #000000;\"><strong data-start=\"1226\" data-end=\"1247\">Shipping Charges:<\/strong><\/span><br data-start=\"1247\" data-end=\"1250\" \/><span style=\"color: #000000;\">Original shipping charges are\u00a0<strong data-start=\"1282\" data-end=\"1300\">non-refundable<\/strong>, unless the return is due to a product defect or incorrect item.<\/span><\/p>\n<p data-start=\"1369\" data-end=\"1484\"><span style=\"color: #000000;\"><strong data-start=\"1369\" data-end=\"1393\">Cancellation Policy:<\/strong><\/span><br data-start=\"1393\" data-end=\"1396\" \/><span style=\"color: #000000;\">Orders can be cancelled\u00a0<strong data-start=\"1422\" data-end=\"1441\">before shipment<\/strong>. Once shipped, the return process applies.<\/span><\/p>\n<p data-start=\"1491\" data-end=\"1513\"><span style=\"color: #000000;\"><strong>4. Exchange Policy<\/strong><\/span><\/p>\n<p data-start=\"1517\" data-end=\"1601\"><span style=\"color: #000000;\">Exchanges are available for\u00a0<strong data-start=\"1545\" data-end=\"1562\">size or color<\/strong>\u00a0issues, subject to stock availability.<\/span><\/p>\n<p data-start=\"1604\" data-end=\"1685\"><span style=\"color: #000000;\">If the desired exchange item is unavailable, a\u00a0<strong data-start=\"1651\" data-end=\"1661\">refund<\/strong>\u00a0will be issued instead.<\/span><\/p>\n<p data-start=\"1692\" data-end=\"1709\"><span style=\"color: #000000;\"><strong>5. Contact Us<br \/><br \/><\/strong><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/>\u00a0<strong data-start=\"1714\" data-end=\"1724\">Email:<\/strong>\u00a0<a style=\"color: #000000;\" rel=\"noopener\" data-start=\"1725\" data-end=\"1746\">info@officesaheli.com<br \/><br \/><\/a>For any concerns or queries, feel free to reach out. We\u2019re happy to assist you!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return, Refund &amp; Exchange Policy \u2013 OFFICE SAHELI 1. Return Policy Eligibility:Returns are accepted within\u00a07\u201310 business days\u00a0of receiving your order. Condition:Items must be\u00a0unused, unwashed, and returned with\u00a0original tags and packaging. Non-Returnable Items: Lingerie, innerwear, and accessories Customized or discounted products Products damaged due to customer mishandling 2. Return Process Request a Return:Email us at officesaheli@gmail.com\u00a0with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":7,"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":3984,"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/pages\/14\/revisions\/3984"}],"wp:attachment":[{"href":"https:\/\/ozrit.live\/officesaheli\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}